What documentation must be completed after any ride incident?

What documentation must be completed after any ride incident?

• A. A customer satisfaction survey.
• B. An incident report detailing what happened, who was involved, witnesses, actions taken, and follow-up steps, submitted to the supervisor.
• C. A maintenance checklist only.
• D. A weather report.

Answer: (B)

After any ride incident, it’s essential to capture a complete, auditable record of what occurred. An incident report that details what happened, who was involved, any witnesses, actions taken at the time, and the planned follow-up steps provides a structured account that supervisors and safety teams can review, reference for future safety improvements, and share with regulators if needed. Submitting this report to the supervisor ensures proper oversight, accountability, and timely investigation.

A customer satisfaction survey focuses on guest experience and isn’t designed to document incident specifics. A maintenance checklist covers the equipment’s condition but doesn’t capture the full sequence of events or follow-up actions for an incident. A weather report isn’t related to the incident details.